Frequently Asked Questions
You are in category: Electronic Ticketing
1.
What is electronic ticketing?
2.
How can I check the status of my electronic ticket?
3.
How do I travel with an electronic ticket?
1. What is electronic ticketing?
Rather than printing a paper ticket, a computer record advising the airline your ticket has been purchased is created and instantly delivered to the relevant airline(s) with all payment information included. This ticket record is stored in the airline's computer system. When you check-in for your flight, check-in staff will access your ticket record on-line and issue your boarding pass upon presentation of your personal identification.
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2. How can I check the status of my electronic ticket?
Electronic Tickets: No documents (ticket or receipt) will be delivered to your address. If you wish, contact our customer service centre to verify your reservation. Have your booking reference available.
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3. How do I travel with an electronic ticket?
You will be required to present two forms of identification at the check-in desk to include your passport and one of the following, credit card, driving licence or frequent flyer card. You will need to present these at check-in on the day of your departure. The airline will access your electronic ticket record when you check-in for your flight. A boarding pass will be issued to you just as when you present a paper ticket.
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