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Frequently Asked Questions


You are in category: Baggage Information

1. Wizz Air
2. Thomsonfly
3. Fly Thomas Cook
4. Monarch
5. Jet 2
6. Flybe
7. Easyjet
8. BMI Baby
9. Air Berlin
10. Flyglobespan
11. Other Airlines


1. Wizz Air
Any piece of baggage to be checked-in is subject to a fee, per bag, per flight and per passenger.
The number of bags you wish to check in must be indicated and paid for during the booking process (either via Travelshop365.com or the call centre). Further pieces of baggage can be added at a later stage through the Call Centre for the same fee.

 

If further pieces of baggage are paid for at the airport, a higher Baggage Fee applies.

If passenger check in fewer pieces of baggage than had been paid for, the Baggage Fee will not be refunded.

 

The total allowance for all pieces of checked-in luggage combined remains 15 kilograms.

 

Should the weight of all the checked-in pieces of luggage combined exceed 15 kilograms, an excess baggage fee will be charged per additional kilo checked-in.

It is possible to purchase additional kilograms to check in during the booking process (through the call centre) or after booking, via Travelshop365.com or through the call centre (for the same fee).
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2. Thomsonfly

Thomson Airways and First Choice Airways current policy is as follows:

In an effort to ensure they have a straightforward customer proposition they will continue to accept only 1 piece of hand baggage at check in and through Security central search.

Thomson Airways & First Choice Airways will continue to offer the passenger their respective hand baggage allowances in terms of weight of bag by airline. 

Regulations on the carriage of liquids through security remain unchanged.

Last updated 8th January 2008.


 

What is the Thomson Airways luggage allowance, for a flight only booking?

All flight-only customers are entitled to a free hand luggage allowance of up to 5kg. Customers wishing to check in luggage may do so for a small charge by selecting the option whilst making a booking. A maximum of 5 items of luggage can be pre-booked by each passenger.

 

Customers choosing to pre-book their luggage allowance in advance on this website can save up to 50% when compared to prices at the airport.

 

Each passenger who has opted to pay for check in luggage has a total allowance of 20kg per person, irrespective of the number of bags checked in. Please note that each item may not exceed 20kg without excess baggage charges being levied. Any single item of checked-in luggage must not exceed 23kg, as this exceeds the recommended guidelines for airport baggage handlers to lift.

 

Each passenger may also take up to 5kg of hand luggage on board. Any extra weight required for hold baggage can be pre-booked at our call centre during the booking process at up to 50% discount when compared to airport prices.

 

Customers choosing to book a Premium Seat (on selected flights) will enjoy an inclusive check in baggage allowance. Premium seats include a total of 30kg baggage allowance (a maximum of 23kg can be checked in to the hold and up to 7kg can be taken on board).

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3. Fly Thomas Cook

Size and Weight of Hand Baggage

Your hand baggage must not exceed 5 kg in weight or 43 cm x 28 cm x 23cm in size (including wheels, handles, side pockets etc). The hand luggage dimensions have been provided to us by Thomas Cook Airlines. If you are travelling with another airline please check their luggage policy as these dimensions may vary.

 

 

Permitted and Restricted Items in Hand Baggage

 

tips:

  • Pack photographic film in hand baggage as low dose X-ray machines will not affect it.
  • Laptops must be removed from cases/bags for separate X-ray screening.
  • Musical instruments in their cases continue to be permitted in addition to 1 piece of hand luggage.
  • Items such as knives, scissors, tweezers and laser pointers may not be carried as hand baggage, these should only be carried as hold baggage only.  (Any sharp items found in hand baggage will be confiscated).

 

Note:  Please remember to pack any valuables including money, credit cards, jewellery, keys and camera equipment in your hand luggage and not in your suitcase.

 

  • Liquids, creams and gels are now permitted and may include:

 

Shampoo, creams, suntan lotions, toothpaste, hair gel, hair spray, perfumes, liquid or aerosol deodorants, cosmetics such as mascara and lip gloss, water and other drinks, soups and syrups, other items of a similar consistency.

 

These items are subject to the following rules. The volume of each container must not exceed 100 ml (100 g). Containers should be packed inside a re-sealable plastic bag that does not exceed 1 litre in size (a bag approximately 20 cm by 20 cm would be acceptable, this is similar to a small freezer bag.

 

This plastic bag must be packed in a way that each container is clearly visible and the bag can be sealed. One plastic bag per passenger is permitted. The plastic bag must be presented separately at Security for x-ray screening.

 

The following exceptions apply to the above rules:

  • Prescription medication for the trip is permitted with no ceiling on quantity. Please note that the definition of trip is the journey to the destination, not the whole duration of the period of time away.
  • Non-prescription medication for the trip is permitted up to a maximum container size of 500 ml.
  • Special dietary needs – liquid foodstuffs are permitted where there is a genuine requirement for them, again this applies to the trip. The container must be re-sealable and the passenger will be required to taste the contents at outbound control.
  • Duty Free purchase on-board an EC carrier or at an EC airport are permitted as long as it is contained in a tamper-proof bag which should remain sealed and a valid receipt can be produced. This applies to the day of purchase only and covers transfers and passenger on day returns.

     

    Size and Weight of Hold Baggage

    There is no set dimensions for the maximum size of case used for Hold baggage however, any hold baggage must not exceed the allowance stated on your ticket or a charge will be incurred.

    For Thomas Cook Airlines, baggage allowances range from 15kg to 30kg, and will be clearly stated on your ticket.  An additional charge will be made if you exceed your stated allowance.

     

    Can we combine our Hold Baggage Allowance?

    Yes, as long as the suitcase is within the weight restrictions for the airline. A charge will be made if this allowance is exceeded. 

    (Note: individual items of luggage must not exceed 30kg for lifting purposes. Hand Luggage allowance cannot be combined with the hold luggage allowance).

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4. Monarch

hold baggage (checked-in) - upon payment 

  • Up to 20kg hold/checked-in baggage per person (plus 10kg for any infants)
  • Excess baggage will incur additional charges BP) / €10 (EUR) per extra kg
  • Maximum weight of any single hold baggage must not exceed 32kg

Hand Baggage

Note: The department for Transport has removed the single hand baggage restriction at certain UK airports from the 07 January 2008 - however this change does not affect airline's own hand baggage regulations and as such Monarch's hand baggage policy (outlined below) remains unchanged.

  • One item of hand baggage per person only - Other bags, such as handbags, may be carried within this single item of hand baggage
  • Maximum weight must not exceed 10kg per person
  • Total dimensions must not exceed 56cm x 45cm x 25cm
  • Cannot be combined with your hold baggage allowance

Baggage allowances may be subject to change at any time, so please double check these details prior to travel.

SECURITY UPDATE, carrying liquids, hand baggage restrictions...etc.
These guidelines are applicable for all Monarch flights.

Liquids

Some liquids are allowed through airport security check points. There are however, restrictions on the quantity of liquids that can be taken through:

Passengers may carry small quantities of liquids, but only within separate containers each of which with a capacity not greater than 100ml.

These containers must be brought to the airport contained in a single, transparent, re-sealable plastic bag (about the size of a small freezer bag), which itself must not exceed 1 litre in capacity (approximately 20cm x 20cm). The contents of the plastic bag must fit comfortably and the bag sealed. Each passenger may carry only one such bag of liquids which must fit comfortably within the single permitted item of hand baggage.

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5. Jet 2

What is my hand baggage allowance?

You are permitted one small piece of hand baggage of not more than 10kg and dimensions not in excess of 50x38x26cm, including wheels and handles. Any piece of baggage that does not meet these requirements will need to be checked in as hold baggage and the relevant fee will be charged. It is not possible to use your hand baggage allowance against your checked baggage allowance or vice versa.

 

 

What is my checked baggage allowance?

Each customer can take a maximum of 3 bags per one way flight (provided the relevant charge per bag has been paid) but these cannot exceed a combined maximum weight of the relevant allowance as detailed below. Anything over the allowance will be charged at the prevailing excess baggage rate. No single bag can weigh more than 25kgs. The charge for each bag is variable depending on the destination and whether you make your booking via our website, our call centre or at the airport.  Discounts may apply if you choose the on-line check-in option during the booking process.

Baggage Weight Allowance:

With effect from 31st March 2009 each travelling customer (excluding infants) has an allowance of 22kgs (providing they have paid the relevant per bag charge)

 

 

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6. Flybe

General baggage restrictions

Please note the following rules and regulations regarding your baggage.

  • Hold baggage for Flybe Economy Plus passengers
    30kgs per person (excluding infants)
  • Hand baggage for Flybe Economy Plus passengers
    Maximum permitted dimensions = 50cm x 35cm x 23cm
    Max weight = 10kgs
    Plus 1 x laptop
  • Hold baggage for Economy passengers
    20kgs per person (excluding infants)
  • Hand baggage for Economy passengers
    Maximum permitted dimensions = 50cm x 35cm x 23cm
    Max weight = 10kgs in one bag.

When measuring your baggage and where appropriate please ensure that you include the bag's wheels. The maximum permissible weight for a single item of checked in baggage is 30kgs . 

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7. Easyjet

Baggage Allowances

 

Each passenger is permitted

  • one standard piece of hand baggage to maximum dimensions of 55x40x20cm, and
  • Up to 8 pieces of checked-in hold baggage to a maximum combined weight of 20kg. 

 

Liquids in hand baggage are subject to the following government-imposed restrictions:

  • The liquid is in a container with a maximum volume of 100ml
  • All liquid containers meeting the maximum volume of 100ml can be fitted comfortably into a transparent, re-sealable 1 litre plastic bag, measuring 20cmx20cm.
  • The plastic bag should be presented separately at security

 

You will be required to dispose of liquids which do not meet the above requirements at the airport security station.

Each passenger is allowed a maximum combined hold baggage weight of 50kg including any sports equipment, subject to available space. The maximum weight for any single piece of baggage is 32kg. Freight or cargo items cannot be accepted as passenger baggage.

Infants who share your seat do not have a baggage allowance.

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8. BMI Baby

What are the baggage rules for bmibaby flights?
A Baggage Fee is charged for the carriage of each item of Checked Baggage. Baby buggies, wheelchairs, scooters and walking frames are carried free of charge. The baggage fee is variable dependent on the length of the flight and may be prepaid at the current discounted internet rate when making your reservation online. If you wish to add baggage to your booking at a later date you can do this via the ‘manage your bookings’ section of the website, the call centre or when you arrive at the airport. Please note a £15.00/€18.75 charge per item will apply per one way flight for any bags added by the call centre or at the airport.  Each passenger can take a maximum of 5 bags per one way flight that must not exceed a combined weight of 18kgs.  Passengers travelling together on the same booking reservation, who have individually purchased bags, can pool their baggage weight allowance up to the equivalent of 18kgs per passenger.  Once this limit is reached then standard overweight charges as detailed below will apply. Please note passengers travelling on the same booking reservation must all check-in at the same time in order to pool the baggage allowance.

 

Infants under the age of 2 years (on the date of departure of each flight) are entitled to a 5kg baggage allowance, this will be added to the adult responsible for the infant. For children over 2 years, the price of flights and the baggage allowance is the same as for adults. Please note a pram/buggy will be carried free of charge.

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9. Air Berlin

Free baggage allowance

On short-haul and medium-haul flights the maximum free baggage allowance for checked baggage is 20 kg per passenger. On long-haul flights (distance between departure and destination at least 3,000 miles) the free baggage allowance is also 20 kg (business class 30 kg), unless special regulations
(e.g. two-piece concept ») apply. These free baggage allowances also apply to children and infants. We advise passengers not to check in any individual items of baggage weighing more than 32 kg.

The free baggage allowance increases to 30 kg (business class 40 kg) per person for stays of 28 days or more, provided that the outbound and inbound flights were booked together under the same transaction number. If you have a topbonus Card Silver/Gold or a topbonus Service Card, your free baggage allowance is 30 kg and you can also take sports baggage weighing up to 30 kg with you without any additional charge. We will also carry one item of sports baggage up to 30 kg without any additional charge for airberlin business class passengers.

 

Cabin baggage

For reasons of safety as well as convenience, each passenger is only allowed to take one item of cabin baggage into the cabin. Cabin baggage must not weigh more than 6 kg (8 kg for laptops) and the dimensions must not exceed 55 cm x 40 cm x 20 cm.

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10. Flyglobespan

 

  • • What is my baggage allowance?
  • Passengers on shorthaul (Europe and Egypt) flights will have an allowance of 20kgs, to include both checked-in and hand baggage. Premium Economy passengers on longhaul (USA ) & Economy passengers on longhaul (Canada) flights are permitted 25kgs & Business class 40kgs, both include checked in and hand baggage.
  •  
  • From 1 March 2008 flyglobespan introduced a small charge for baggage to be checked in on all European flights plus flights from Europe to Egypt. Passengers purchasing hold baggage via the website will be charged £8.00 / €10.00 per bag each way. Passengers opting to pay at the airport will be charged £13 / €15 per bag each way and will have to pay this charge at the ticket desk before check in.
    PLEASE NOTE THAT PURCHASE OF ADDITIONAL CHECKED IN BAGS DOES NOT INCREASE YOUR 20KG COMBINED CABIN & CHECKED IN BAGGAGE ALLOWANCE. IF YOU ARE ABOVE 20KG THEN EXCESS BAGGAGE MUST BE PURCHASED.

     

     

     
  • • Are there cabin baggage restrictions?
  • Due to space restrictions onboard the aircraft passengers are only permitted to carry one item of hand luggage that must be no bigger than 55cm x 45cm x 20cm.
  •  
     
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    11. Other Airlines

    The majority of scheduled and charter airlines not listed allow 20kg (44lb) per person (not infants) If you are unsure and do not see please call our customer services team on 0871 226 7012

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